Transglobal Express - Awful service, worthless insurance
All the label information they provided was incorrect, the courier who collected my parcels told me that Transglobal Express are cheap, but ultimately awful.However, this isn't the worst of it.
My parcel arrived beaten up with a 37cm cut through one of the boxes. Not only did some of my valuable items arrive broken, but the insurance I bought from Transglobal Express turned out to be completely worthless. Despite providing photo evidence and proof of the cost of the broken items, they refused to pay a penny.
I feel doubly cheated and would never use them again.I wish I'd used a more reputable company, even if they are more expensive, my loss more than outweighs the cost.
Review about: Transglobal Express Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Full refund.